Privacy Policy

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1. Data Privacy Policy

AKM Global and/or its subsidiaries (hereinafter referred to as "AKMG", "us", "we" or "our") respects the privacy of the personal information collected by us through our website and any other personal information collected by us during the performance of our agreed services.
This data privacy policy ("Privacy Policy") highlights our privacy practices regarding Personal Information that we collect, process and store about you through our website, i.e. or otherwise provided to us in relation to the performance of our agreed services. Please note that certain specific processing activities may be subject to a separate and tailored privacy statement / policy.
For the purposes of this Privacy Policy, "Personal Information" means information that may directly or indirectly identify you, such as your name, telephone number, email address, Internet Protocol ("IP") address and location data.

2. How we collect Personal Information

Any Personal Information voluntarily provided by you or provided to us when you:

  • provide data to us in relation to the performance of our agreed services;
  • use our websites or applications;
  • request quotes, services, support, downloads, trials, whitepapers, training or information;
  • opt in to receive marketing and other communications from AKMG;
  • register for events or webinars;
  • provide a testimonial;
  • subscribe to newsletters;
  • contact us; or
  • through cookies.

Categories of Personal Information that we collect may include your name, email address, home address, contact telephone numbers, organization details, designation. We may also collect demographic information, such as your age, gender, interests, and preferences.

3. How we may use your Personal Information

We may use your Personal Information to:

  • deliver the solutions, services and support or carry out the transactions you have requested;
  • perform our agreed services;
  • perform a contract to which you are party;
  • provide account related services and information;
  • troubleshoot you with service and support issues or questions;
  • contact you, send communications to you, including information about services available from our events, newsletters and surveys;
  • better understand our customers and online users, including profiling based on interests and interactions with our site;
  • personalize content and implement your preferences;
  • prevent fraud and other prohibited or illegal activities;

4. How we may share your Personal Information

We may share your Personal Information with our employees, advisors, consultants or business partners for the purposes described in this Privacy Policy, including (without limitation) to carry out transactions you request, or to make our business more responsive to your needs. We will only share your Personal Information with business partners who agree to protect your Personal Information and use it solely for the purposes specified by us.

We may disclose your Personal Information for any purpose with your consent. We may also disclose your Personal Information in connection with law enforcement, fraud prevention or other legal action as required by application law or regulation or as per the direction of government authorities.

Except as described above, we do not disclose your Personal Information to third parties for their own marketing purposes without your consent.

5. How we ensure security of your Personal Information

We use appropriate technical and physical data security to ensure protection against unauthorized access to, use, or disclosure of information we collect, use, process or store. Our way of securing information includes:

  • following data security protocols at office premise;
  • limiting physical access at our premises;
  • limiting access to the information we collect about you;
  • ensuring that our business partners have appropriate technical and organizational security measures to keep your personal information protected.
  • As required by law, destroying or de-identifying personal information.

We encourage you to keep any passwords you use confidential and to be careful to avoid "phishing" scams where someone may send you an email that appears to be from us asking for your personal information. We will not request your ID or password through email. Please note that we use secure third softwares and/or applications for collection, processing or storing your Personal Information including Office 365, Microsoft Azure, Adobe PDF etc.

Please also further note that while have / will have in place appropriate technical and security measures to secure the Personal Information collected by us; however, please be aware that the transmission of Personal Information via the internet is not completely secure and we may not be able to prevent all unauthorised access to the Personal Information collected by us. We hereby disclaim all or any liability of whatsoever nature (whether present or future) that may arise as a result of collection, transfer, use, storage, disclosure and sharing of the Personal Information by us.

6. Your Privacy Rights

You may have the following privacy rights

  • right to request information about the Personal Information that we have collected about you and for what purpose;
  • subject to applicable law requirements, right to request the deletion of your Personal Information that we have collected from you; ? you may choose to receive or not receive marketing communications from us by indicating your preferences. You can click "unsubscribe" in any marketing email communications we send you, or by sending us an email at


    7. Your Consent

    By using our website or otherwise agreeing to receive our services (by way of a contract or otherwise), you agree and consent to the collection, transfer, use, storage, processing, disclosure and sharing of the personal information as described and collected by us.

    8. Update to this Privacy Policy

    Please also note that we reserve the right to amend / update this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology.

    9. Contacting Us

    If you would like to contact us for any reason regarding our privacy practices, please email us at